GOOD TO KNOW

  • The prices get on per person and day with ¾ board.
  • Single room supplement per day 40,00 Euro in double room standard. During the high season we charge 50% single room supplement
  • Rooms: Plan and furniture may differ slightly from the pictures in the offer.
  • REDUCTIONS FOR CHILDREN IN PARENTS ROOM (with 2 adults in the room) as 3rd and 4th extra bed
    • 0 to 0.99 years € 28,00/day 
    • 1 to 2.99 years € 45,00/day
    • 3 to 6.99 years € 59,00/day
    • 7 to 11.99 years € 69,00/day
    • 12 to 14.99 € 79,00/day
    • Starting from 15 years - 10%
  • RESERVATION AND PAYMENT: with the making of a reservation count the Italian hotel conditions of the contract. Reservation or cancelation are recognised only in writing. With fixed reservation we request of a deposit for a confirmation at the rate of  €uro 500,00 of the total amount.
Our banc
Raiffeisenkasse Tauferer Ahrntal
Filiale Mühlen in Taufers
IBAN: IT23S0828558270000304010876
SWIFT/BIC: RZSBIT21040
Postbank
IBAN: IT91V0760111600000052283389
 
Credit Card
You effect the payment directly on our homepage - click to pay.
 
  • Possibilities of the payment: the hotel calculation can be paid with Euro, EC Card, Bancomat, VISA and Mastercard.
  • Extended wellness day: would you like to use our wellness area also on departure, we charge € 20,00.
  • New cancellation conditions for your holiday at Alphotel Stocker: Toenable you to stick to your holiday plans without risk, we have relaxedour cancellation conditions for you. For reservations you can cancel orpostpone free of charge up to 3 days before your arrival in connectionwith Covid-19 (validity: only in case of illness and/or travel restrictionsdue to virus).
  • There is no right of withdrawal within the meaning ofthe Consumer Protection Code - nevertheless, we grant you thefollowing cancellation conditions: (Notification pursuant to Part III, Title III, Section I, of the Consumer Protection Code (GvD 206/2005)"
  • Cancellation: occasionally, something can happen before the start of a trip. With our cancellation insurance you are financially covered. Should a booked stay at a hotel be delayed, or even not taken up or prematurely broken off, cancellation charges can be redeemed in accordance with EU standards. In order to save you any expenses in such cases, we recommend you take out this trip cancellation insurance, with which you are covered by the European's travel insurance.
  • Covid 19 - New insurance regulation
    https://www.europaeische.at/pip/en/hgv-it
  • Cancellation policy
    The right of withdrawal as laid down in the Consumers' Code is not contemplated – however, we are willing to apply the following conditions for withdrawal:
  •  Cancellation until 31 days prior the day of arrival: the deposit will be retained and can be used for a later stay
  • Cancellation from 30 until 8 days before the day of arrival: 50% of the agreed total price less the paid deposit.
  •  Cancellation from 7 days before the day of arrival or in case of no-show: 100% of the agreed total price less the paid deposit.
  •  In case of early departure or late arrival: 100% of the agreed current price for every day not used.
  • Notification pursuant to Part III, Section III, Paragraph I of Italian Legislative Decree no. 206/2005 (Consumers' Code)
  • Animals: You are welcome to bring your dog by appointment: contributiontowards expenses of 20,00 Euro (without food). If necessary we chargean amount of 35,00 up to 200,00 Euro for the final cleaning of theroom.
  • ROOMS: all rooms are non-smokers room . Rooms for allergy on inquiry (wooden floor, allergy sufferer beds, and laundry) possibly. We ask for understanding that only room categories and no room numbers or floors can be confirmed.
  • Alphotel bathrobe: for stays of 3 nights or more receive a bathrobe for free. Entry into the bath and wellness area is permitted only with bathrobe. We lend the bathrobe against 8,00 € for the whole stay. They can bring with pleasure your own bathrobe
  • Garage: on asks for we book to you a parking lot in our garage costs per day 7,00 € .
  • Check in – Check out: the rooms stand to you during the journey day from 14.30 at the possession and we request to release you during the departure day at the latest 10.00 the room. Arrival later to 19.00 if we request of telephone information.
  • All current information for the latest news for the Covid-19 in Southtyrol/Alto Adige-Südtirol regulations you will find on this page: https://www.suedtirol.info/en/information/coronavirus